Deliverables On Track
1/4
Steady
Executive View
Project Deliverables Dashboard
Tracks delivery health, feedback collection methodology, and user sentiment movement for weekly leadership review.
Deliverables At Risk
2
Needs mitigation
Overall Completion
68%
Across active scope
Sentiment Lift (Nov-Feb)
+10 pts
Negative sentiment down 5 pts
Deliverables Tracker
4 active| Deliverable | Owner | Due | Status | Progress |
|---|---|---|---|---|
Search Quality v2 Rollout A/B lift +8.4% successful-query rate | M. Patel | Mar 14, 2026 | On Track | 72% |
Bookmarks Sync Reliability P95 sync latency still 1.7s above target | A. Rivera | Mar 08, 2026 | At Risk | 58% |
Executive Reporting API Pending security review sign-off | K. Tan | Feb 28, 2026 | Blocked | 41% |
Feedback Inbox Automation Daily tagging + routing active in prod | S. Gomez | Feb 25, 2026 | Complete | 100% |
Feedback Collection Methodology
Multi-source intake model with a single taxonomy for comparison and prioritization.
1. Collect
Capture in-product survey responses, support tickets, social mentions, and advisory interviews.
2. Standardize
Normalize entries into one schema: channel, feature, severity, sentiment, and customer segment.
3. Analyze
Auto-tag with NLP + human QA calibration each Friday to prevent taxonomy drift.
4. Close the loop
Route top issues to owners with SLA, then measure impact in the next weekly trend cut.
Monthly Feedback Events
3,606
Weighted Response Rate
67%
User Sentiment Analysis
Rolling 4 monthsNov54% pos / 28% neutral / 18% neg
Dec57% pos / 27% neutral / 16% neg
Jan61% pos / 25% neutral / 14% neg
Feb64% pos / 23% neutral / 13% neg
PositiveNeutralNegative
Top Sentiment Drivers
Search relevance
314 mentions
Users cite faster discovery and stronger ranking confidence.
Positive
Folder management
226 mentions
Power users request bulk move and stronger naming conventions.
Mixed
Auth/session reliability
142 mentions
Session expiry friction is the top source of churn sentiment.
Negative
Positive Momentum
+10 pts
Negative Share
-5 pts
Distributed Traces
2 traces (React Flow)End-to-end span topology across edge, service, cache, queue, and external APIs.
Trace Spans
12
P95 Latency
521 ms
Error Rate
50%
Trace ID: trc_2f8a7cStarted: 04:23:11 PMTotal latency: 438 ms
Feedback Intake Coverage
| Channel | Method | Audience | Cadence | Volume / month | Response rate |
|---|---|---|---|---|---|
| In-product micro survey | 1-click CSAT + optional comment | Weekly active users | Continuous | 1,820 | 34% |
| Support ticket coding | Agent-tag taxonomy (root cause) | Help desk submitters | Daily | 640 | 100% |
| Customer advisory interviews | Semi-structured interviews | Strategic accounts | Bi-weekly | 26 | 88% |
| Social listening | Keyword and handle capture | Public mentions | Continuous | 1,120 | 100% |